
07-17-2008
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| Junior Member | | Join Date: Jun 2008
Posts: 1
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| Re: My Cobra s4 review Minipocekt bikes.com...HORRIBLE.....WATCH OUT!!
I'm involved with a couple federal agency's to get the site shut down ....but anyhoo my story...a report from BBB, Horrible Type of Response 6 Making a full refund, as the consumer requested 0 Making a partial refund 42 Agreeing to perform according to their contract 0 Refusing to make an adjustment 1 Refuse to adjust, relying on terms of agreement 97 Unanswered 1 Unassigned 147Total My Complaint: Missing/broken parts, different quad shipped, not what i pd for. Called Cust. Rep she replied they only have 1 model. ???Why 3 models listed w/ 3 prices, if only 1 model is stocked Pictures shows tires that are GP Racing Treaded Tires, mine are knobby tires, which will not work on the street. your quad’s kill switch is on the right side the quad shipped has kill switch on the left side. The right rear axle nut/washer is missing and the right handle bar clip/holder is broken, cannot tighten handle bars. The wieght limit says 275 well I’m 195 and the quad bottoms out on the little red shock With all that said I wish to get the “Correct Cobra S4” which I paid for, the shocks, weight limit, street tires and front independent suspension, exhaust and the quality I ordered, or a refund !I was cautious to even order because of missing a broken pieces, and rumors which have trickled, after reading you site I felt, no need to be cautious then I receive “some off brand quad looks to be a half product of an A4 Quatro/EVO” which is not even what is pictured or what I paid for, not to mention what does (specifications subject to change without notice) mean? If it means I can pay you extra money for a different quad with cheaper parts other than what’s pictured and described on you website, then that’s a rip off and a lawsuit, if this is true I would never have ordered.I would appreciate the correct Cobra S4 mini quad \pictured on your site to be shipped or my money refunded back to my card. Very frustrated, this is not the Customer Service that I expected or the service that you state. Why advertise 3 models w/ 3 different prices if company only has 1 model. I purchased the most expensive quad on website Cust. Rep. said they only have 1 model and if I was the purchase the 1 for 40.00 cheaper i would have recieved the same model as an upgrade....Hows that?...Refund my money or send me appropiate cobra S4 mini quad which was ordered and paid for Why display 3 models w/ 3 different prices, why? if company only has 1 model! Apparantley there there supose to be shipping the extra parts such as : Left rear axle nut and washer missing! Handle bar holder broken (can not tighten handle bars)! Carburetor is leaking gas and (its not the over flow) its coming from the ripped gasket which looked to be ripped from assembly Chain guard is broken/bent Rear main axle is bent Right rear tire is leaking air from valve stem (looks to be a defect) Well there it is in a nutshell....tons of verbaige but I'm pissed not sure even what quad I have, what chain or sprocket or if my engine is even 47cc. Whcih sucks cuz I wanted the 47cc engine. If any one could help with the engine and cahin a sprocket identification that would be marvelous..... Heres a pic: http://i5.photobucket.com/albums/y17...ypie/asfas.jpg
compared to what they show on there site http://i5.photobucket.com/albums/y17...nchypie/12.jpg thanks Here is my email if you want to involve yourself in a class action lawsuit. givenchypie@msn.com |